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TERMS & CONDITIONS

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TERMS & CONDITIONS

  • For over and above package prices GST shall be applicable.
  • In case of fixed departure your e-tickets will be sent 3 days before.
  • The package price does not include – Expenses of personal nature, such as mini bar charges, telephone calls, camera fees, alcoholic beverages, laundry, tips, portage, room services etc.
  • Meal plan: EP - Accommodation only, CP - Accommodation with breakfast, MAP - Accommodation with breakfast, lunch or dinner, AP - Accommodation with breakfast, lunch & dinner.
  • Hotel rooms and airline seats are depends on availability at the time of booking.
  • We shall not be responsible for any loss due to any visa denial or any delay in visa process. Visa approval and process duration is as per consulate / embassy descretion. We cannot guarantee if visa shall be granted and duration to process the same.
  • In case of rooms are not available in the listed hotels, arrangement for an alternate accommodation will be made in a hotel of similar standard.
  • As per the itinerary transportation shall be provided and will not be at disposal. (AC will not work on hills).
  • Without prior notice package rates can be change , Force Majeure events, strikes, fairs, festivals, weather conditions, traffic problems, overbooking of hotels / flights, cancellation / re-routing of flights, closure of / entry restrictions at a place of visit, etc. While we will do our best to make suitable alternate arrangements, we would not be held liable for any refunds/compensation claims arising out of this.
  • Carry valid photo ID’s (Passport/Driving License/Voter ID Card) its mandatory for all guests. PAN Card is not accepted at many places as a valid photo ID.
  • The cancellation charges shall depend on date of departure and date of cancellation and cancellation charge will be calculated on gross tour cost.
  • For any type of transport ticket cancellation charges are applicable as per the rules of the concerned authority.
  • Air tickets issued on special fares are NON REFUNDABLE and Guest shall bear cancellation charges.
  • Any refund payable to the Guest (if any applicable as per cancellation policy will be paid after the Company receives refund from the respective authorities. The Company deducts processing charges from the refund to be paid to the Guest.
  • From 1 June 2016 onwards if any invoice amount is above 2 lacs and mode of payment full or partial is in cash (cash paid at counter or deposited in bank) 1% TCS will be applicable and to be deposited extra on total amount and PAN card copy has to be shared.
  • Booking procedure do read which is given in every package details.

The Company reserves the right to:

  1. For the group tour and individual tour company take the booking.
  2. The company shall refund the money to the guest in case cancel booking even after the acceptance of the payment without assigning any reason.
  3. For misbehaviour dismiss any guest from the tour especially if it affects the group and Physical or verbal assault to the Tour Manager.
  4. Withdraw discounts at any point of time.
  5. Change the routing of Air Travel.
  6. Change hotel and/tour programme due to unavoidable circumstances.

PAYMENT POLICY FOR BOOKING

Tour Price(Per Person) Amount (INR) (Per Person)
Land Package(Per Person) Airfare + Land Package(Per Person)
Upto 35,000 10,000 or 30% whichever is more 15,000 or 30% whichever is higher
35,000 – 60,000 15,000 or 35% whichever is more 25,000 or 35% whichever is higher
60,000 – 1,10,000 25,000 or 40% whichever is more 35,000 or 40% whichever is higher
1,10,000 – 2,10,000 35,000 or 45% whichever is more 45,000 or 45% whichever is higher
2,10,000 and above 60,000 or 60% whichever is more 85,000 or 60% whichever is higher
  1. 30 days or more before date of departure: 60% of total cost
  2. 30 - 16 days before date of departure: 85% of total cost
  3. 15 days or less before date of departure: 100% of total cost
  4. Important: The booking stands liable to be cancelled if 100% payment is not received 15 days prior to departure date and received amount will be fully forfeited.

CANCELLATION POLICY

Cancellation made 30 days or more before departure date - 35% of package price will be applicable as cancellation charges.

Cancellation made 15 to 30 Days prior to Departure 60% of package price will be applicable as cancellation charges.

Cancellation made within 15 Days before Departure - 100% of package price will be applicable as cancellation charges.

In case of no show - 100% of package price will be applicable as cancellation charges.

Note: Please read the terms and conditions before booking.

If specified booking is non-refundable (under 100% cancellation) from the day of booking itself irrespective of duration before departure then 100% cancellation charged would be applicable overriding the above conditions.


REFUND POLICY

  • Refunds if any, for variation / modification / amendments / alteration and / or cancellations etc. of any tour will be paid directly to the guest by 'A/C payee' cheque, in Indian Rupees at the prevailing rate of exchange on the date of the cheque, as per Reserve Bank of India Rules and Regulations, irrespective of whether the tour payments in part or whole were made in foreign currency.
  • Refund payments will be processed within 15 days of cancellation date and amount is payable as per cancellation policy. No refund will be payable
  • For any missed/unused services of the tour including the meals due to whatsoever reason.
  • Where full deposit is required to be paid in advance to the concerned authorities to enable the Company to confirm the reservation
  • If services of the tour are modified, varied, amended, cancelled or not utilized.
  • If any guest decides and / or is required to cancel the tour due to any changes made in the rules by the concerned Government.
  • Where airfares are contracted in bulk for I-Fly departures.
  • If the tour is indefinitely postponed due to a natural calamity, riots, political calamities or any other unforeseen calamities.
  • Refund is not applicable for sectors on Indian/World tours wherein air tickets are non refundable and date change is not allowed.
  • For all Card payments - Payment received by Cards and if there is any refund, such refund will be done through the respective cards Financial Institutions and credited to the same card. The charges for transaction to be borne by the guests.

    • DOCUMENTATION

    Travel within India
    • Valid Photo id proof
    • Residential proof
    Travel outside an India
    • Passport validity for minimum 6 months from the date of arrival at the destination (of all the guests who are travelling). For Malaysian visa, the passport must be valid for 9 months from the date of arrival at the destination. Note: Passport requirements may differ for certain Embassies/Consulates and are subject to change.
    Visa Documentation
    • On booking the tour, our travel advisor will guide you about all visa formalities as per the consulate. Kindly submit complete visa documents as per submission timeline given by the Travel Advisor.
    • Some consulates may call you for a personal interview.
    • Changes in pre-defined tour programme:
    • Kindly intimate the booking person in advance for any amendment in tour programme so that the necessary arrangements can be made.
    • As per the amendments, additional charges would be applicable.
    • In case of visa deniel or delays Wow India Tours will not be responsible.

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